Special Assistance Reservation

We provide special assistance for physically impaired customers and senior customers.

Our staff, who are qualified as "Care-Fitter", will assist you with hospitality so that all customers can use our services with peace gentle assistance If you have a reservation, please proceed to the Special Assistance Reservation In addition, each Information Counter is also available.

  • Currently, some Information Counter are closed. For smooth Special assistance are requested to make a reservation in advance.
Information Desk
  • Phone Number03-5757-8111
  • Fax Number​ ​03-6428-0889​ ​(International flights)
  • Operating Hours​ ​5:00-25:00 (Domestic), 24 hours (International)