Lost and Found

In the event an item is lost in the airport, the area you will visit for assistance will differ depending on where the item was lost.
If you cannot determine where you lost your item, or if you have any other problems, please contact Haneda Airport Terminal Information or use the lost item registration form below.

Lost Item Registration

Lost and found contact

Lost and found contact
Use Domestic	Airport Service Center Operating Hours 6:00～20:00 Phone Number 03-5757-8111 Fax Number 03-5757-8120 Terminal 1 1F Market Place
Use International / Before departure procedure (General area)	Haneda Airport Terminal Information Operating Hours 24 hours Phone Number 03-5757-8111 Fax Number 03-6428-0889
Use International / After departure procedure (Post security check ~ Boarding gate)	< Terminal 2 > Haneda Airport Terminal Information Operating Hours 24 hours Phone Number 03-5757-8111 Fax Number 03-6428-0889 < Terminal 3 > Tokyo Customs, Haneda Branch Customs, Supervision Managing Department Phone Number 050-5533-6931 The following areas are outside of the lost item registration. "International Flights Security Check to Boarding Gates" and "International Flights Disembarking to Customs Area". Please contact the Tokyo Customs for inquiries.
Use International / Before departure procedure (Disembarkation ~ Customs area)	Tokyo Customs, Haneda Branch Customs, Supervision Managing Department Phone Number 050-5533-6931 The following areas are outside of the lost item registration. "International Flights Security Check to Boarding Gates" and "International Flights Disembarking to Customs Area". Please contact the Tokyo Customs for inquiries.

Lost Item Registration

Questions regarding related facilities and equipment

Questions regarding related facilities and equipment
Aboard the plane	Airlines List of Airlines
On station premises / On the Train	Railway Companies Train & Monorail
On the bus	Bus Companies Route Bus & Express Bus