April 16
"HANEDA Points"
Renewal

Points earned by shopping at airport stores can now be used directly, from 100 points = 100 yen, without the need to exchange them for coupons.
Take advantage of our new and advantageous "HANEDA Points".

HANEDA Points

Save when shopping
at Haneda Airport

This point service lets you earn and redeem points at participating stores within Haneda Airport and on the HANEDA Shopping online store when you have the official Haneda Airport app (HANEDA Airport/HANEDA Navigator).

Earning and using points

Just show your app barcode
at participating stores

Simply shop on
the HANEDA Shopping online store

Earn 10 points for every 500 yen (excluding tax) spent on purchases of 500 yen or more.

Lots of participating stores

Use points on the online shop as well.

Frequently Asked Questions about HANEDA Points

Frequently Asked Questions

QPlease tell me about HANEDA Points.

A

This is a members-only points service for users Haneda Airport Official App (Haneda Navigator or HanedaAirport) and those who use the Haneda Airport Official online shop "HANEDA Shopping."


[For stores inside Haneda Airport]
Participating stores at Haneda Airport are Here
The accumulated points can be used at participating stores within Haneda Airport, and 100 points can be exchanged for 100 yen when shopping.


[HANEDA Shopping]
Accumulated points can be used as 1 yen per point.
*For a limited time only! 1% points off the tax-included price.

QWhat is the expiration date of HANEDA Points?

A

HANEDA Points have a validity period of 3 years. They will expire at the end of the month 3 years (36 months) after the month of award. Points awarded within the same month will have the same validity period.


You can check the expiration date (time of expiry) of HANEDA Points from My Page in Haneda Airport Official App (Haneda Navigator or HanedaAirport) or My Page in HANEDA Shopping.

QWhat is HANEDA Points allocation rate (return rate)?

A

[For stores inside Haneda Airport]
HANEDA Points are awarded at a rate of 2% of the purchase amount. For purchases of 500 yen or more (excluding tax), you will earn 10 points for every 500 yen (excluding tax), and 100 points can be exchanged for a 100 yen "shopping coupon."


Please note that HANEDA Points are not awarded for ice packs, shipping charges, paid shopping bags, cigarettes, or gift certificates.


[HANEDA Shopping]
HANEDA Points are awarded at a rate of 1% (rounded down to nearest whole number) of the purchase amount (excluding shipping costs and tax). For example, if you spend 1,500 yen, you will receive 15 points.
*For a limited time only! 1% points off the tax-included price.

QWhen will HANEDA Points be awarded?

A

[For stores inside Haneda Airport]
As a general rule, HANEDA Points awarded for shopping at participating stores will be reflected within the next day of payment. If you use the post-payment application for HANEDA Points within the app, they will be awarded within 7 days excluding Sundays and holidays.


*For retroactive applications, the timing of grants will be irregular during long holidays such as Golden Week and the New Year holidays.


[HANEDA Shopping]
Points will be awarded approximately two weeks after the product has been shipped.

Q:How many HANEDA Points can I use?

A

[For stores inside Haneda Airport]
Starting from 100P, 100P = 100 yen.


[HANEDA Shopping]
Starting from 1P, 1P = 1 yen.

We accept email inquiries and comments about the Haneda Points program via the inquiry form linked below.

Please read the notes below before sending your message.

Before Sending Questions & Comments

Regarding questions that we cannot answer

Note that we only respond to inquiries regarding HANEDA Points for HANEDA Navigator/HANEDA Airport.

Handling of personal information

Regarding the handling of personal information provided by customers, we will properly manage it based on Privacy Policy of this site and will not use it for any purpose other than the original purpose.

Please note that it may take some time for us to respond to inquiries submitted on weekends, public holidays and during New Year’s holidays and other long holidays.
In some cases, we may also be unable to reply depending on the content of your inquiry.