Scheduled launch of "Telecommunications relay service booth" following termination of "sign language phone" service


Based on the concept of universal design, Haneda Airport is working to create a "friendly" terminal that all customers can use with peace of mind.
We would like to inform you that the "sign language phone" service will be terminated and we will provide a new "Telecommunications relay service booth" as follows.

Regarding the termination of the "sign language phone" service
The Nippon Foundation has set up sign public phones booths for hearing-impaired people in the departure lobbies Terminal 2 March 31 2023, these services will no longer be available. will end.

In the future, we will provide a "Telecommunications relay service booth" where customers can use Telecommunications relay service (*) using their own terminals.
We will inform you as soon as the schedule is decided for the start of the "Telecommunications relay service Booth".

(*) Telecommunications relay service
Provided by The Nippon Foundation as Telecommunications relay service for hearing-impaired people, users can use a smartphone, tablet, or computer to converse with an operator in sign language and use the telephone.